Refund Policy

*Refund Policy*

At Watask, we are committed to providing our users with a seamless and satisfactory experience. We understand that situations may arise where you may need a refund. This Refund Policy outlines the circumstances under which refunds will be issued and the process for requesting a refund.

*1. Free Trial*

We offer a 3-day free trial to all new users. During this period, you have the opportunity to explore our services and assess their suitability for your needs. No charges will be applied to your account during the free trial period.

*2. Technical Issues*

We take pride in our robust and reliable services. However, in the rare event that you encounter technical issues that significantly disrupt your ability to use our services during the paid subscription period, you may be eligible for a refund. We will issue a full refund for the last month of service if the following conditions are met:

  • You have contacted our support team ( to report the technical issue within 7 days of its occurrence.
  • The technical issue cannot be resolved within a reasonable timeframe, as determined by our technical support team
  • You have allowed our technical support team a reasonable opportunity to address and resolve the issue.

*3. Non-Refundable Situations*

Refunds will not be provided in the following situations:

  • Your SIM card (or phone number) associated with our service is blocked or terminated by your mobile carrier or for any other operational issue not related to the performance of our services.
  • You fail to report a technical issue within 7 days of its occurrence.
  • You do not provide our technical support team with a reasonable opportunity to address and resolve the issue.
  • You have violated our Terms of Service.

*4. How to Request a Refund*

If you believe you are eligible for a refund based on the conditions outlined in this policy, please follow these steps:

1. Contact our support team at to initiate a refund request.
2. Provide detailed information about the issue you have encountered and any relevant supporting documentation.
3. Our support team will review your request and communicate with you regarding its eligibility and processing.

*5. Refund Processing*

Once your refund request is approved, we will process the refund to the original payment method used for the subscription. Please allow up to 10 business days for the refund to be reflected in your account.

*6. Contact Information*

If you have any questions or concerns regarding our Refund Policy, please contact us at:


*Policy Changes*

Watask reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes to the policy will be reflected on this page, and it is your responsibility to review this policy periodically.

Last Updated: August 2023